Talktosonic is a customer survey service made by Sonic Drive-in where you can get a free drink on your next visit after you complete the survey. The Sonic Drive-in itself is a fast food chain in America with a unique drive in concept. As a fast developing restaurant chain, Sonic Drive-in surely wants to know the satisfaction that their customer had when they visit one of the restaurant chains. That is why; the survey is created by the company so they can collect data of customer satisfaction through the question asked inside the survey. Then to encourage the customer to take this survey, the customer can actually get a free drink when they have done answering all of the survey.
About Sonic Drive-in History and Development
Seeing the history of the Sonic Drive in is actually very interesting since the history can really motivate you. The Sonic Drive in is actually founded in different drive-in name which is the Top Hat. The founder itself is Troy Smith which firstly works as milkman that started after WWII. But then he changes the item that he sells to be bread since the item would be lighter than milk. Then he sold his bread store in order to open a restaurant which specifies in fast food. This is when the drive-in restaurant first started and developed rapidly over the course of the year. Then later on, he realized that the name Top Hat is actually already patented by someone else, so he cannot use this name anymore. That is why in 1959 he then changes the name of his restaurant into Sonic and create matching slogan to suit the new name.
Even though the Sonic Drive-in is actually has been operating since early year of the fifties era. However, the company itself is only build in 1978 which taken place in Delaware. Their headquarter is actually located at Oklahoma City where there is a dine-in restaurant of Sonic which placed at the adjacent building. The restaurants that the company has are actually owned under Sonic Restaurant .inc an internal subsidiary which Kimberly O’Beirne created. The company has already listed in NASDAQ by the name SONC. And in 2016 their revenues already reached 100 million dollars while their net income is reaching 18 million dollars. Besides having their restaurant in America, the Sonic Drive-in has also opened their branches in 44 other countries. This is why survey in the form of talksonic is needed by the company so they can know more about their customer satisfaction.
Sonic Drive-in Menu
There are various menus that the Sonic Drive-in provided for their customer such as hamburgers, onion rings, French fries, corn dogs, toaster sandwiches, and chili dogs for the foods. While for the drinks they provided variety of slushes, soft drinks, as well as milkshakes. Actually the customer can try to combine those drink varieties with different flavors so they can create thousands of drink combination possibilities. Then for the ice creams selections, they provide various banana splits and sundaes.
For a drive-in feature that is unique is also provided by the Sonic Drive-in. To use this feature the customer can drive to the available drive-in stall. Then they are able to pass their order to the employee using the intercom with speaker system provided in the drive-in stall. Then a carhop will then deliver their food. Most of their drive-in restaurant also provides patio seating for the customer as well as drive through lane. Then on their development, they also provide home delivery as one of their service which used so they can provide their food into their customer doorsteps.
Who Is Eligible to Participate In the Survey?
There are several rules that you need to follow to be eligible to participate in the talk to sonic survey such as:
- The survey participant should be a legal resident in one of the US states.
- The survey participant will need to provide their basic details and contact.
- The survey participant should be at least eighteen years old when they are participating in the survey.
- To be able to be eligible in the survey, a purchase of food is mandatory in order to get the receipt and 14 digits ID number code printed on the receipt.
- The prize that the survey participant gain after participating in the survey is not transferable and the survey participant cannot exchange the prize into cash value.
- The free drink code that the survey participant get must be redeemed for at maximum sixty days after the receipt is issued.
Who are Able to Participate In the Survey?
To be able to participate in this sonic drive in survey then you should have a special 14 digits ID number code. You can get the 14 digits ID number code from every food purchase that you do at Sonic Drive-in. but do not wait for too long as the 14 digits ID number code is only valid for 14 days which counted after the receipt is printed. You can check the actual date on the receipt that you get when purchasing food in Sonic Drive-in. then you can use the 14 digits ID number code to participate in the survey and win your Route 44 as the drink without having to do any purchase. There would be a special numerical code that you will receive after you complete the survey. Then you can use that special numerical code as the validation code to redeem your free drink at any Sonic Drive-in.
What Kind of Questions That Will be Asked?
Since the talk to sonic survey itself is created so Sonic Drive-in can collect their customer’s feedback and to measure how much is the customer’s satisfaction. Then the questions that the survey participant will get are also related to those things such as:
- Question about the survey participant general opinion about the franchise restaurant.
- Question about the survey participant overall satisfaction which they experienced when visiting the specific Sonic Drive-in that printed the receipt.
- Question about the quality of the drink and food that they eat when they take it from the sonic restaurants.
- Question about the speed from the order delivery.
- Question about accuracy from the order that the participant deliver.
- Question about the price of the food that the survey participant order.
- Question about the freshness from the ingredients and all of the food items that the survey participant received in their order.
- Question about the tidiness as well as the cleanness of the Sonic Drive-in store that the participant visit.
- Question about the staff friendliness and any kind of issue that the survey participant is facing when they visit the Sonic Drive-in.
- Question whether the survey participant willing to return to the Sonic Drive-in
How to Win Free Drink from Route 44
In order for you to participate in the customer sonic survey and win the free drink from Route 44, then you need to prepare several things first such as:
- The Sonic Drive-in receipt with the 14 digits ID number code that you received after purchasing food from the restaurant. Remember to make sure that the receipt is not more than 14 days old to ensure the validity of the 14 digits ID number code that you will use later. You can check the date that is printed on the receipt to do this.
- A pen to write the special numerical code that you received after you completes your survey.
- Basic knowledge of English or Spanish language which will be used when doing the survey.
- A device with internet connection and browser.
Now, once you make sure to have all of those things we mentioned above, now it is time for you to take the survey. You can take the survey by using several of these steps:
- Use your device to open a browser.
- Type talktosonic.com in the browser’s address bar and open the website.
- When you open the website, you can actually participate on the customer survey using English or Spanish.
- If you want to participate on the customer survey using Spanish, then click on the link provided in the page that you open.
- If you want to participate on the customer survey using English, then all you need to do is to enter the 14 digits ID number which you can find in the receipt that you prepared earlier.
- Click the start button to start participating in the survey.
- Answer all of the questions provided within the survey honestly since it will affect the development of the Sonic Drive-in later on.
- Once you complete answering all of the questions provided within the survey, then you will received special numerical code which works as the validation code to prove that you already done the survey.
- Take your receipt and pen, and then write the special numerical code that you see on the device screen into the available field in your receipt.
- Now you can use the special numerical code that you have written down to redeem your com free Route 44 as the drink.
Once you have complete the customer survey and get the www.talktosonic.com validation code then you can try to bring the receipt with the special numerical code that you have written down into any participating Sonic restaurant. Remember that you need to redeem your free drink within 60 days from the date that is printed on the receipt. And you should not have to worry as you do not need to purchase anything to be able to redeem your free drink of Route 44.
Do not forget that when you redeem your free drink of Route 44, then you need to mention about this offer by the time you order your route 44 sonic drink to the employee. The type of drink that you can get is either ice tea or one of the fountain drinks. You only able to get one drink for one receipt with a valid special numerical code. Each person can only redeemed one time for one visit that you do to the Sonic Drive-in restaurant. This offer cannot be combined with other offers currently available in the Sonic Drive-in.
Customer Service Help
If you have some difficulties in following those steps that we mentioned above, then you can try to be in touch with their customer service. Their customer service can actually answer various questions regarding the survey and any other rules that you might need to know related to the survey. If you have other question related to Sonic Drive-in which does not available in talktosonic.com, then you can still try and ask all of those questions directly to the customer service since they may be able to help you quicker.
If you still need to get some help regarding this survey and other kind of help related to the Drive-in Survey then you can try to be in touch with their customer service. You can try to see their email and other way to contact them in www.sonicdrivein.com/contact. Besides that contact detail, you can also try to get the help through their phone number in 866-657-6642 as well as 405-225-5000.
As a fast food chain restaurant, the Sonic Drive-in has a lot of branches which spread in the US states as well as other countries all over the world. That is why; they need to keep their credibility especially since their company is already listed in NASDAQ. Thus they should keep their service and quality on top in order to satisfy their customers and board directors. However, collecting their customer’s opinion might be hard to do since there are millions of person which uses their service. That is why they create talk to sonic website so they can create survey which the customer can answers according to their opinion. The best thing about this is that the customer who already completes the survey will get a special numerical code that can be used to redeem a free drink in Sonic Drive-in.